Privacy Policy

Last updated:

Introduction

Shopsytrend respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our classical guitar lesson services.

Information We Collect

We collect information that you provide directly to us when you contact us, enroll in courses, or interact with our website. This may include:

Personal identification information: name, email address, phone number
Contact information: mailing address, billing address
Account information: username, password, account preferences
Payment information: credit card details, billing information (processed through secure payment processors)
Communication data: messages, inquiries, feedback you send to us
Usage data: information about how you interact with our website and services
Technical data: IP address, browser type, device information, cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our classical guitar lesson services
To process your enrollment and manage your account
To process payments and send you transaction confirmations
To respond to your inquiries, comments, and requests
To send you course-related communications, updates, and promotional materials (with your consent)
To personalize your experience and provide tailored content
To analyze website usage and improve our services
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications
Contract Performance: To fulfill our contractual obligations to you, such as providing course access and services
Legal Obligation: To comply with legal requirements, such as tax and accounting obligations
Legitimate Interests: To pursue our legitimate business interests, such as improving our services, preventing fraud, and ensuring website security, provided these interests do not override your fundamental rights and freedoms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted service providers who assist us in operating our website, processing payments, sending communications, and conducting our business, subject to confidentiality agreements
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission using SSL/TLS protocols
Secure storage of personal information with access controls
Regular security assessments and updates
Employee training on data protection practices
Limitation of access to personal information to authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Rectification: Request correction of inaccurate or incomplete information
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing of your personal information
Data Portability: Request transfer of your personal information to another service provider
Objection: Object to processing of your personal information for certain purposes
Withdraw Consent: Withdraw your consent at any time where processing is based on consent
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails

To exercise these rights, please contact us using the information provided in the Contact Us section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information from the EEA to other countries, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the European Commission
Other legally recognized transfer mechanisms

By using our services, you consent to the transfer of your information to countries outside your country of residence.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The nature and sensitivity of the information
The purposes for which we process the information
Legal, regulatory, and contractual requirements
The potential risk of harm from unauthorized use or disclosure

When personal information is no longer needed, we will securely delete or anonymize it.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly.

Third-Party Services

Our website uses various third-party services that may collect information about you:

Google Ads Conversion Tracking: We use Google Ads to display advertisements and track conversions. Google may use cookies and similar technologies to collect information about your interactions with our ads. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy
Google Remarketing: We use Google's remarketing services to show you relevant ads on other websites. Google uses cookies to serve ads based on your past visits to our website. You can opt out of Google's use of cookies by visiting Google's Ads Settings at https://www.google.com/settings/ads
Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on pages. For more information, please review Google Analytics' Privacy Policy at https://policies.google.com/privacy
Google Maps API: We use Google Maps API to display location information on our contact page. Google may collect information about your use of the map feature. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last updated" date
Sending you an email notification (if you have provided your email address)
Displaying a prominent notice on our website

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: welcome@shopsytrend.world
Address: 4561 Pinyon Tree Ln, Irvine, CA 92612, United States
Phone: +1 (949) 231-2763

You can also reach us through our contact page.